Our Services > Group Benefits Solutions

Group Benefits Solutions  

About Us

Group Benefits Solutions provides and supports long term disability, group life, extended health, dental benefits, optional AD&D and critical illness insurance to over 22,000 employees of Health Association member organizations and approximately 2,800 retirees. Our knowledgeable staff provide full disability program management and plan text and/or benefit contract interpretation. The service provides centralized benefit administration from a provincial database maintained by the service. Plans are cost-shared between employers and active employees.

In early 2000, Group Benefits Solutions launched a province-wide early intervention program for employees enrolled in the NSAHO Long Term Disability Plan. The program is an undertaking of the Long Term Disability Trustees who are comprised of employer and employee representatives and are responsible for the governance of the Long Term Disability Plan.The program is called EASE (Early Assistance and Support for Employees).

Group Benefits Solutions also administers an Employee Assistance Program (EAP) for healthcare workers employed in the acute care sector.

For more information on our Benefits program please view our Benefits at a Glance brochure.

NOTE: The information posted on this web site is provided for general information purposes only and does not constitute a contract or legal or other professional advice. It is accurate and up-to-date at the time of posting. If any discrepancies exist between this web site material and the official Plan Text, the Plan Text and applicable legislation will govern in all cases.

Health Association Nova Scotia reserves the right to review the benefits program and to modify, amend, discontinue, and/or make exceptions to the program without prior notice. All information is subject to change.


What's New  

To: Health and/or Dental Plan Members

My Good Health is available to all Health Association Nova Scotia Health (and/or Dental) plan members, their spouses and dependents over 18 years of age.  Any plan member who has a Medavie Blue Cross policy number and ID number can access the wellness portal and health assessment.  

Are you on the road to a healthier you – the Medavie Blue Cross Live Well & Win campaign wants to help you pave the way. Visit My Good Health any time between now and June 16 and build your health profile for a chance to win weekly prizes from Fitbit as well as grand prize 16GB Apple iPad. 
For more information on this exciting contest, check out this link.

My Good Health is your one-stop health and wellness site available to Medavie Blue Cross cardholders. By signing up and building your personal and confidential profile you’ll have access to resources like nutrition and activity trackers, wellness articles, how-to guides and information about health screening - tailored to your needs. 

Learn more, sign-up and start winning by visiting www.medavie.bluecross.ca/livewellwin today.  
You will need your Medavie Blue Cross ID card to begin.

This contest is open to all Medavie Blue Cross cardholders, it is not exclusive to Health Association Nova Scotia.

Following the contest, plan members can continue to access My Good Health by visiting medaviebc.mygoodhealth.ca or connect by selecting the logo on our home page at www.healthassociation.ns.ca   

REQUEST FOR PROPOSALS: Group Insurance Provider(s)

Health Association Nova Scotia has engaged Mercer (Canada) Limited to obtain competitive quotations from group insurance underwriters on the following benefit programs:

Administrative Services Only Health & Dental benefits/ Individual Large Amount Pooling insurance
Out-of-Province/ Country Emergency Health Insurance
Voluntary Accidental Death & Dismemberment Insurance

Requests for a copy of the proposal specifications are to be directed to Mercer (Canada) Ltd. Contact: Rowen Lamont (rowen.lamont@mercer.com; phone: (902) 429-1372).  The deadline for submissions is April 18, 2014.

Health Association Nova Scotia is a membership driven association of health and community services organizations spanning the full health continuum and representing over 30,000 employees across Nova Scotia across all lines of benefit.


Medavie Blue Cross has introduced a new mobile app that ensures you have fast and reliable access to your benefit information – anytime, anywhere.

To use the Mobile app, you need to register on the secure member site at www.bluecross.ca/MemberWeb.
If you wish to submit claims electronically then you will need to sign up for direct deposit.
Take a look at medavie.bluecross.ca/app for more details on the mobile app or call MBC direct at 1-855-811-5656 if you have any questions.
For more information, please check out the following:


Please be advised, that eligible plan members will receive a new Lawtons Drugs discount card to replace their paper lighthouse card. The new “plastic” discount card is expected to be mailed to your home address by the middle of December. 

If you do not receive your replacement card by December 31, 2013 please contact MHCSI at 1-888-686-6427. The new card will be valid for five years and will have an expiry date of December 31, 2018.

Please note, it is the Lawtons “Lighthouse” Card that is being replaced; the Supplementary Pharmacy Benefit Card does not expire and will not be replaced. 

If you are a member of the Health Association Nova Scotia Extended Health Plan, and would like more information on savings available to you, or you need to replace a lost Lawtons loyalty card or MHCSI supplementary pharmacy benefit card, please contact MHCSI (Managed Health Care Services Incorporated) directly at 1-888-686-6427.


As part of our commitment to seek partnerships that benefit our members, we are entering into a second preferred pharmacy provider arrangement.  In addition to our partnership with Sobeys/Lawtons, this offers plan members expanded geographic access and more choice.  

We are excited to announce that Group Benefits Solutions has partnered with Loblaw’s (Superstore) Pharmacies.  This partnership offers employees of member organizations enrolled in the Health Association Nova Scotia Health Plan savings on their prescriptions.  Please note, this applies only to those plan members with drug coverage under our plan.    

Effective July, 2013 employees enrolled in the health plan who fill their prescription at a Loblaw’s pharmacy in Nova Scotia will pay a low flat dispensing fee per prescription. Plan A members will pay the dispensing fee of $5.99. Plan B members will pay the dispensing fee of $5.99, plus a co-pay of $3.00. This provides savings of up to $2 off of the standard fee.  Fees vary in other provinces and this program offers comparable savings across Canada.

Please check out the attached bulletin for more details.


We are committed to providing you with health resources and tools. Your Health Risk Assessment (HRA) tool has been replaced with a new and improved wellness portal and health assessment called My Good Health.

Please check out the attached communication for information on this exciting enhancement to our health plan. It introduces the new portal, identifies who has access, and lets you know how to retrieve your current HRA data.


Medavie Blue Cross is committed to meeting the needs of our members while ensuring plans remain sustainable and affordable. Part of this commitment is regularly reviewing our benefits to ensure they reflect industry standards and claims are adjudicated within the benefit guidelines.

MBC benefits management team conducted a review of the orthotics and orthopedic shoes benefits after noticing that a growing number of claims were not falling within the intent of the benefits. As a result of this review MBC are introducing some new claims practices effective May 1st, 2013.  It is important to note that the intent of either benefit has not changed.  

Some of the new claims practices include:

  • Types of approved providers
  • Types of eligible orthopedic shoes and orthotics
  • Receipt requirements

To make it easier for members to understand what types of orthotics and orthopedic shoes are eligible, we have included a bulletin detailing the reimbursement guidelines.  Please check out the ‘quick reference guidelines’ for Orthotics and for Orthopedic Shoes

More details and a FAQ section about these benefits are also available on the MBC website: www.medavie.bluecross.ca/benefitupdates

We encourage all cardholders to review the bulletin and visit the website before visiting a health care practitioner to purchase orthopedic shoes or orthotics. 


  • Benefit Newsletters: Select this link to review our Benefit Bulletins and Retiree Newsletters.

  • Benefit Administrators: Select this link to view resource materials provided for benefit administrators of member facilities. This material is provided for members only and a password is required for access.